Our claims philosophy is to work in close partnership with our clients and brokers to achieve a fair, timely and effective resolution of potential claims. Our experienced team of claims experts is well versed in dealing with the technical issues of even the most complex claims.
No one wants an untoward incident and when such an incident arises, our policyholders and claimants mean the most to us. This is the moment that reinforces our promises to you.
At ECICS, we have a dedicated claims team with years of technical experiences. It is our responsibility to ensure that genuine and legitimate claims are settled accurately and professionally without much hassle. We do it by making our claims procedures and processes simple, and ensuring that we deliver a consistent service to our policyholders and claimants.
To ensure your claim is handled promptly and efficiently, please submit all original supporting documents to ECICS Limited, 10 Eunos Road 8, #09-04A Singapore Post Centre, Singapore 408600.
|What to report||Reporting Timeline|
|Where the accident results in death of an employee||Within 10 days of occurrence|
|Where the accident results in any incapacity that renders the employee unfit for work for more than 3 calendar days (whether consecutive or not) or hospitalised for at least 24 hours.|
|Where Employee contracts an occupational disease|
(Reg No 198901301C)
10 Eunos Road 8
#09-04A Singapore Post Centre
Tel: +65 6337 4779
Fax: +65 6338 9267