CONTACT INFORMATION
ECICS Limited
10 Eunos Road 8 #09-04A Singapore Post Centre
Singapore
408600
6337 4779
6338 9267
0830hrs - 1800hrs
Claims Hotline
ECICS Claims
63030182 / 63030190

Our claims philosophy is to work in close partnership with our clients and brokers to achieve a fair, timely and effective resolution of potential claims. Our experienced team of claims experts is well versed in dealing with the technical issues of even the most complex claims.

Safeguard Your Assets With ECICS Home Contents Insurance

Your home is probably your biggest investment. Do not leave the valuable contents within your home unprotected.

For only $0.16 per day1,

you can enjoy affordable protection for your home contents and family personal liability against loss or damages to neighbour’s houses.

What are the benefits of ECICS Home Contents Insurance?

First loss coverage2 without worrying about under insuring your contents

Up to $250,000 coverage on household contents, renovation, fixtures and fittings

Up to $1,000,000 coverage on family personal liability

24/7 Fire Assistance

Benefits at a Glance

BenefitsCoverage
Section 1:
Household Contents
Renovations
Fixtures & Fittings
$100,000 - $250,000
Section 1a: BurglaryUp to 25% of Section 1 coverage
Section 1b: Money & ValuablesUp to 25% of Section 1 coverage
Section 2: Family Personal LiabilityUp to $1000,000
Alternative Accommodation3Up to $5,000
Bills Protection4Up to $2,500
Debris RemovalUp to $1,000
Accidental Breakage of Mirrors and Fixed GlassUp to $1,000
Credit Card Protection5Up to $1,000
Pet CoverUp to $1,000

1Premium stated is based on the 5-Year plan for Plan A without GST.
2Excess, if applicable, may apply.
3Alternative Accommodation benefit is payable if insured premise is rendered inhabitable for 5 days or more.
4Bills Protection benefit is payable if insured premise is rendered inhabitable for 5 days or more.
5The limit stated is per claim and in the aggregate per policy year.
6Premium is non-guaranteed and may be subject to changes by notifying you to the postal or email address on records at least 7 days in advance before the renewal date.
7Discount is applicable on top of any other prevailing discount.


This is for general information only. For the full policy terms and conditions and exclusions, please refer to the Policy Wordings. All our products are developed to benefit our customers but not all may be suitable for your specific needs. If you are unsure if this plan is suitable for you, we strongly encourage you to speak to a qualified insurance adviser. Otherwise, you may end up buying a plan that does not meet your expectations or needs. As a result, you may not be able to afford the premiums or get the insurance protection you want.

In the event of a claim, please contact ECICS soonest possible and we will advise you accordingly on the claims process and documents required.

Customer Service Hotline: 6337 4779 (Mon – Fri, excluding PH, from 0830hrs to 1800hrs)
Email: claims@ecics.com.sg

Pointers to Note: Take all necessary measures and process to mitigate any further damage and/or loss by keeping the damaged items intact and as it is until further advice. Make a police report immediately if the loss arises from housebreaking, theft, malicious damage, vandalism or other criminal acts.

Documents Required

  • Original completed Claim Form;
  • Original purchase invoices or receipts;
  • Colour photographs of the damaged item(s);
  • Assessment report from the repairer on the cause and extent of the damage items(s);
  • Quotations for repair of the damaged item(s) or replacement of the lost item(s);
  • Original invoices or receipts for the repair or replacement;
  • Police report, where applicable.

The list of documents stated above is not exhaustive. Other documents may be requested if necessary, which our Claims Team will advise you in writing.

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