CONTACT INFORMATION
ECICS Limited
10 Eunos Road 8 #09-04A Singapore Post Centre
Singapore
408600
6337 4779
6338 9267
0830hrs - 1800hrs
Claims Hotline
ECICS Claims
63030182 / 63030190

Our claims philosophy is to work in close partnership with our clients and brokers to achieve a fair, timely and effective resolution of potential claims. Our experienced team of claims experts is well versed in dealing with the technical issues of even the most complex claims.

Protect Your Loved Ones With ECICS Personal Accident Insurance

Sometimes life can throw you a curveball and catch your loved ones off guard.

In the event of death or disablement due to an accident, your loved ones may be left emotionally and financially burdened.

For only $0.25 per day1,

you can enjoy peace of mind for you and loved ones.

What are the benefits of ECICS Personal Accident Insurance?

Up to $600,000 coverage in the event of accidental permanent disablement2

Up to $300,000 coverage in the event of accidental death

Up to $6,000 accidental medical expenses reimbursement3

Up to $1,000 for TCM or Chiropractor treatment4

Up to $200 daily hospitalization allowance5

Unlimited children coverage6 at no additional premium7

Benefits At A Glance

BenefitsCoverage
Accidental Permanent Total Disablement
Up to $600k
Accidental Permanent Partial Disablement
Up to $300k
Accidental DeathUp to $300k
Accidental Temporary Total Disablement8
Up to $200/week
Daily Hospitalization Allowance5Up to $200/day
Accidental Medical Expenses ReimbursementUp to $1,500
Recuperation Benefit9Up to $500
TCM or Chiropractor Treatment (sub-limit of Section 5)4Up to $1,500
Mobility Aid & Transport Services Reimbursement4Up to $1,500
Education Fund10Up to $20,000
Accidental Medical Expenses Reimbursement
(due to Infectious Disease)11
Up to $6,000

1Premium stated is based on Classic plan (with Optional Benefits) for Self without GST.
2Please refer to the Policy Wordings for the Scale of Compensation for Permanent Disablement due to an accident.
3Sum insured stated is per accident.
4Sum insured stated is per accident and in the aggregate per policy year.
5Payable in the event of hospitalisation due to an accident for more than 24 hours per day up to 90 consecutive days.
6Child cover for Section 1 to 8 and 10 is 30% of the sum insured of the adult.
7No additional premium payable for addition of child under the “Self & Family” or “Self & Children” plan.
8Payable in the event of an accident per week for up to 104 weeks.
9Lump sum payment in the event of hospitalization due to an accident for more than 14 consecutive days.
10Payable only for “Self & Family” or “Self & Children” plan with Optional Benefits.
11Please refer to the Policy Wordings for the covered Infectious Diseases.

This is for general information only. For the full policy terms and conditions and exclusions, please refer to the Policy Wordings. All our products are developed to benefit our customers but not all may be suitable for your specific needs. If you are unsure if this plan is suitable for you, we strongly encourage you to speak to a qualified insurance adviser. Otherwise, you may end up buying a plan that does not meet your expectations or needs. As a result, you may not be able to afford the premiums or get the insurance protection you want.

In the event of a claim, please contact ECICS soonest possible and we will advise you accordingly on the claims process and documents required.

Customer Service Hotline: 6337 4779 (Mon – Fri, excluding PH, from 0830hrs to 1800hrs)
Email: claims@ecics.com.sg

Documents Required:
All claims must be submitted within 14 days from the occurrence of the incident, unless otherwise stated. Please complete and mail the original completed Claim Form (download) together with the relevant supporting documents (refer below):

  Accidental Death Benefit

  • Certified True Copy Death Certificate;
  • Other Type of Reports:
    • Accident report;
    • Investigation report;
    • Police Report;
    • Post Mortem and Toxicology , if applicable.
  Daily Hospital Allowance
  • Copy of the Admission and Discharge Summary Report;
  • Medical report including regular doctor report.
  Medical Expenses
  • Original medical Invoices;
  • Admission/Discharge Report (for Hospitalisation claims only);
  • Medical report including regular doctor report.
  Permanent Disablement Benefit
  • Medical report including regular doctor report.
  Temporary Total / Partial Disablement
  • Copy of Proof of employment;
  • Original or Certified True Copy of Medical Certificates, if original is kept by your employer.
  • Accident report, investigation report and/or Police Report.
  • Medical report including regular doctor report.



The list of documents stated above is not exhaustive. All medical reports and information required by us shall be furnished at the policyholder or claimant expense. Other documents may be requested if necessary, which we will advise you in writing.

To Apply Now

Call Us

Email Us

Visit Us

Personal Accident - ECICS Insurance
Call Now ButtonCall Us